At Ohm Mobility, we are committed to protecting your personal data and respecting your privacy. Please read the following terms of the Policy carefully to understand our practices regarding your personal data and how we will treat it. This policy sets out the basis on which any personal data we collect from you or about you, or that you provide to us, will be processed by us.
Capitalised words in the Policy shall have the same meaning ascribed to them in the Terms and Conditions (“Terms”), available at https://www.ohmmobility.com/terms .Please read this Policy in consonance with the Terms.
By using the App, you consent to the collection, storage, use, and disclosure of your personal data, in accordance with, and are agreeing to be bound by this Policy. We will not collect any information from you, except where it is knowingly and explicitly provided by you.
This Policy together with any terms of the arrangement we have with you applies to your use of:
the App, once you have downloaded the same onto your mobile phone or handheld device; and
any of the Services that are available on the App.
This policy is provided in a layered format, so you can click through to the specific areas set out below.
Alternatively, you can download a pdf version of the Policy here: https://www.ohmmobility.com/privacy
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed – for example, anonymous data.
We collect, use, store and transfer personal data about you to provide you with or in connection with the Services, that you may choose to provide to us. Such personal data includes:
Identity data - data pertaining to your identity and related data, such as your first and last name, username or similar identifiers, gender, title, passwords, feedback, survey responses, etc.;
Contact data - including email addresses, phone numbers, social media information, etc.;
KYC data – including documents issued by the government such as Aadhaar, Driving License, PAN Card, Voter ID, Ration Card, etc;
Financial data – including details of the loan (EMI, repayment schedules), SMS data, transaction data including details of Services you have availed and details of payments you have made on the app;
Device data – including IP addresses, browser types and versions, time zone settings and locations, operating systems, device information, Wi-Fi and mobile networks and other technology on the devices you use to access the platform;
Usage data - including information about how you use our Services;
General – including vehicle number, GPS information, etc.
We collect location data to assess your potential earnings, based on which we offer recommendations on how you can repay any outstanding sums owed to the Financiers or its agents. This location data is deleted once it has been processed and the total distance travelled by you has been ascertained
Aggregated data could be derived from your personal data but is not considered personal data under applicable laws. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific feature of the Services.
We do not collect, use, store or transfer any personal data which form the contents of the documents accessed by the App to provide you with or in connection with the Services.
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of the arrangement we have with you, and if you fail to provide that data as and when requested by us, we may not be able to perform our obligations under the arrangement we have with you or are trying to enter into with you (for example, to provide you with features of the Services). In this case, we may have to cancel or limit your access to the Services, but we will notify you if this is the case at the time.
HOW YOUR PERSONAL DATA IS COLLECTED
We use different methods to collect and process data about you.
Information you give us – This is the information (including identity, contact and communications data) you consent to giving us about you when you use our Services or by corresponding with us (for example, by email or chat). It includes information you provide when you register to use the Services, use an in-App feature, or share data through the Services, through other activities commonly carried out in connection with the Services, and when you report a problem with the App and our Services. If you contact us, we will keep a record of the information shared during the correspondence.
Information we collect about you and your device – Each time you visit our App or use one of our Services, we will automatically collect personal data including device and usage data. We collect this data using cookies and other similar technologies.
AUTHENTICITY OF INFORMATION
We have taken all reasonable steps to ensure that the information on the App is authentic.
You agree that the information and personal data you provide us with are true, correct, and accurate. We shall not be liable for any incorrect or false information or personal data that you might provide
You may review the information and personal data that you have provided during your use of the App and choose to correct or modify the same. You may do so by writing to us or our Grievance Officer at the address provided in Section 11 of this Policy.
HOW WE USE YOUR PERSONAL DATA AND FOR WHAT PURPOSES
We will only use your personal data as the law allows us to. Most commonly, we will use your personal data to provide you with the Services, or where we need to comply with a legal obligation.
You understand that when you consent to providing us with your personal data, you also consent to us sharing the same with third parties. You are aware that by using our Services on the App, you authorise us, our associate partners, and affiliates to contact you via email, phone, or otherwise. This is to ensure that you are aware of all the features of the Services.
You are aware that any and all information pertaining to you, whether or not you directly provide it to us (via the Services or otherwise), including but not limited to personal correspondence such as emails, instructions from you, etc., may be collected, compiled and shared by us in order to render Services to you and you expressly authorise us to do so. This may include but not be limited to storage providers, data analytics providers, consultants, lawyers, and auditors. We may also share this information with our subsidiaries, affiliates or any of their holding companies
You agree and acknowledge that we may share data without your consent, when it is required by law or by any court or government agency or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the terms of the arrangement we have with you, or in order to comply with any applicable laws and regulations.
In general, we will not disclose personal data except in accordance with the following purposes/activities, undertaken without direct human supervision or control:
To install the App and register you as a user;
To deliver Services;
To manage our relationship with you including notifying you of changes to any Services;
To deliver content to you;
To monitor trends so we can improve the Services;
To perform our obligations that arise out of the arrangement we are about to enter or have entered with you;
To enforce the terms of the arrangement we have with you;
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and
We will process personal data under direct human supervision or control only if:
Specific affirmative consent has been obtained to access certain messages;
It is necessary to administer and protect our business and the Services including troubleshooting, data analysis and system testing;
It is necessary to comply with a legal or regulatory obligation; or Such use or processing otherwise is limited to internal operations.
You authorise us to send you electronic alerts and messages for details pertaining to registration on the App and requirements arising out of the provision of Services.
TRANSFER OF PERSONAL DATA
If you use the Services while you are outside India, your information may be transferred to a country other than India in order to provide you with the Services.
By submitting your information and personal data to us, you agree to the transfer, storage, and/or processing of such information and personal data outside India in the manner described above.
We collect data by way of ‘cookies’. Cookies are small data files which are sent to your browser from the App and are stored on your computer or device (hard drive). The cookies shall not provide access to data in your computer or device such as email addresses or any other data that can be traced to you personally. The data collected by way of cookies will allow us to administer the Services and provide you with a tailored and user-friendly service. The cookies shall enable you to access certain features of the Services. Most browsers and devices can be set to notify when you receive a cookie or prevent cookies from being sent. If you do prevent cookies from being sent, it may limit the functionality that we can provide when you visit the App or try to access some of the Services
We implement certain security measures including encryption and firewalls to protect your personal information from unauthorised access and such security measures are in compliance with the security practices and procedures as prescribed under the Information Technology Act, 2000 and the applicable rules (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information Rules, 2011). However, you agree and acknowledge that the above-mentioned measures do not guarantee absolute protection to the personal information and by accessing the Services, you agree to assume all risks associated with disclosure of personal information arising due to breach of firewalls and secure server software.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
We will comply with the requirements under the Information Technology Act, 2000 and the rules made thereunder in the event of a data or security risk.
You are aware that your personal data will continue to be stored and retained by us for a reasonable period after termination of your use of our Services on the App.
You are aware that in the event we go through a business transition, such as a merger, acquisition by another organisation, or sale of all or a portion of our assets, your personal data might be among the assets transferred.
We keep our Policy under regular review and may amend this Policy from time to time, at our sole discretion.
The terms of this Policy may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email. The new Policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the Services.
You may contact us at email@example.com with any enquiry relating to this Policy or an enquiry relating to your personal information (including reviewing or updating). You can also do so by writing to our Grievance Officer, established in accordance with the Information Technology Act, 2000 and rules made thereunder, at the address provided below:
Name: Ohm Mobility Private Limited
Email Address: firstname.lastname@example.org